If the email address you wish to use is not listed, click on the Add new email address link.

If you are having difficulty verifying an address, please read the following troubleshooting steps.

The email never arrives

If you are not getting the verification email at all, please make sure you are using a valid email address. If you have tried to verify your alternate email address several times and you still never receive the mail although your address is valid, we recommend asking your ISP if they are blocking any mail from Yahoo!. If you have your mail forwarded, you may not receive the verification email. Also, please note that while the mail will arrive quickly, it is not instantaneous. In some cases, the email may be delayed several hours due to Internet traffic and the email delivery route. If you and your ISP are not blocking any email and if it has been over 24 hours since you've tried to verify your alternate email address, please let us know.

No code in the email

If you are receiving the verification email, but there is no code in the body of the email (around the middle of the email, surrounded by asterisks), you may not be viewing the correct email. The Groups verification email is different from the email you received when you first registered for your Yahoo! account. However, if you are viewing the correct email and cannot see a confirmation code, please forward this email to us. Please send it as regular text, not as an attachment. We will then investigate the problem further.

Alternate email address did not match

If you have received the verification email with the code and you've followed the instructions, but have received an error that your email address did not match, it is possible that you have used a different email address than the one on record for your account. If these addresses are different, the verification will not work. Please note that you cannot verify your "@yahoo.com" email address. Your alternate email address is the non-Yahoo! address you specified when you registered for your account. In order to check what email address you have with us, go to your My Groups page and click on Email Preferences.

Incorrect password

If your password did not work with the verification code and alternate email address, please make sure you are using the correct password. This password is the same one you use with your Yahoo! ID in order to access the different areas of Yahoo!. It is not your security key password or password on your alternate email address. It must be your regular Yahoo! password, entered exactly as you would enter it when signing into your account.

Invalid code

If you receive a message that the confirmation code is invalid, please make sure that the code in your email matches the code that you have entered into the confirmation page. If it was not automatically entered for you, we highly recommend copying and pasting the code into the code field. Copying and pasting the code may prevent errors since some letters or numbers may look similar. The code can be found about halfway through the confirmation email, surrounded by asterisks.

First, confirm that the group exists and that you are a member. Visit your My Groups page and look for the group name.

If the group name does not appear, one of the following may have happened:

• You were unsubscribed from the group.
• The group was deleted.
• Your email account bounced email and is now in "bouncing" status (see below)

If the group name does appear, check the following:

• Check your subscription to that group, making sure it is set to Daily Digest or Individual Emails in the Deliver Options section.
• There may be a problem with your Yahoo! Groups account. If there is an "Email account is bouncing" error messsage near the top of the page, click on the link for details. If there is no bounce error message, please contact our Customer Support team with the following information:
  • the email address you used to register with Yahoo! Groups
  • the names of one or more groups you joined
  • the date you stopped receiving emails from the group(s)
• Did you recently change your email address? Make sure you entered it correctly and that the email address you entered is valid and operational. Also, make sure that you have replied to the Yahoo! Groups confirmation message.
• There may be a problem with Yahoo! Groups systems or the connection between Yahoo! Groups and your ISP (or your email client if you use a web based email account like Hotmail or Gmail). In these situations please contact your ISP or Web Email Host to encourage them to work with the Yahoo! Groups team to resolve the issue. They can communicate with the Yahoo! Groups Email Delivery team by joining this group: http://groups.yahoo.com/group/ygmailadmin/

Hard Bounce
We consider your account to be "hard bouncing" if the error message we get back from your email provider says either of the following:

• your email account does not exist
• your ISP refuses all email from Yahoo! Groups.

In general, any error code in the "500s" will be considered a hard bounce. In this case, your Yahoo! Groups account will be deactivated and set to "Bouncing." You will not receive any group email until your account is reactivated. Learn how to reactivate your account here.

Soft Bounce
If the error message we get back from your email provider doesn't fall under the definition of a hard bounce (see above), then the error is considered a soft bounce. If your account generates an occasional soft bounce error, it will be logged but no other action will be taken by Yahoo! Groups. However, if your email account consistently generates soft bounce errors for several days, then your Yahoo! Groups account will be considered bouncing and your Yahoo! Groups account will be deactivated. In this case, you will not receive any group email until your account is reactivated.

Via Email

To send a message to other group members, create an email and address it to southernoregonnumberone@yahoogroups.com. Group names are not case sensitive.

Note: you can only post to groups you've joined, and only from email addresses registered with Yahoo! Groups. If you misspell the name of a group, or attempt to send an email from an account other than the one you joined under, your message will not be delivered. If you receive a failure notice, check your email addresses and try again.

Via the Yahoo! Groups Web Site

After you've signed in, go to the group you wish to post to, and click Post, write your message, and then click Send Message.

Note: Yahoo! Groups restricts messages to 1 megabyte in size to prevent abuse. And since email clients and ISPs sometimes add additional kilobytes to messages that aren't reflected in the size of the message that appears in the client, to be safe send messages that are smaller than a meg.